Assist by Purify

Lady talking on headset using Purify Assist
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Whenever your team needs

expert help using Microsoft Teams

we're here to Assist

Gain new skills and boost your confidence with 24/7 assistance from Purify’s Microsoft Teams experts.

Assist is a ground-breaking new service that provides organisations with relevant assistance that helps your people make Microsoft Teams work for them.

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How do I schedule a task from Teams chat?

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How do I use tags in Teams? 

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Assist gives every single member of your team access to expert help, advice and guidance.

Technology shouldn’t get between your business and success. Fully integrated within Microsoft Teams, you’re only ever one click away from saving time, building confidence, and gaining new skills to make your working life a little bit better.

 

How Assist works

Available as tailored plans, Assist makes Teams work for you.

Delivered within Microsoft Teams. Assist is a Microsoft Teams app, delivered to your people exactly where they need it, with no complex sign-in or password to remember

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100s of expert video walkthroughs, updated weekly.

Delivers essential assistance, giving every single member of your team instant access to on-demand expert help, advice and guidance when they need it most. 

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Custom-fit Microsoft Teams to suit your way of working.

Customises Microsoft Teams to closely match your organisation’s needs and way of working.

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Bookable live video calls for 1:1 expert coaching.

Provides everyone with live access to 1:1 time with one of Purify’s Microsoft Teams coaches.

 
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The support Purify gives to HM Treasury in supporting our use of Teams is second to none. 

Business Change Manager, HM Treasury

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How do I use Planner in Teams? 

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Assist Plans & Bolt Ons

Delivered as a Teams App, and available in tailored plans, Assist makes Teams work for you.

Assist
Core

Teams Assist App Setup

Full bank of expert Assist content

Live training

Webinars (live and on-demand)

Custom & curated content

Custom live training

Assist
Custom

Teams Assist App Setup

Full bank of expert Assist content

Live training

Webinars (live and on-demand)

Custom & curated content

Custom live training

Assist Coach

Coach provides dedicated 1:1 sessions with Purify experts to support your people to get the help they need, when they need it.

Assist Content

Want to add or develop your own custom content? No problem: our Assist Content Bolt On offers that. 

Assist Analytics

Want detailed insights about how Assist is being used across your organisation and about the impact it's having? Assist Analytics does just that. 

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Assist Core

Hundreds of 'how to' resources covering a range of M365 topics, along with access to regular webinars. 

Assist Custom

Bespoke content which is curated to ensure that your users get access to materials which are relevant to your M365 configuration. 

Assist Bolt Ons

Build a solution that is tailor-made for your organisation using our Assist bolt-ons.