Feb 272 minINSIGHTS5 Reasons to transition from legacy to customer-centric contact centres in the public sectorLegacy customer engagement centres in the public sector are often hindered by outdated technologies
Sep 27, 20234 minINSIGHTSBridging the digital skills gap: considerations for developing effective digital collaboration in the modern workplaceFor many organisations that we work with there are two significant digital gaps - sometimes chasms - that have a significant impact on,...
